Shiping Policy

Thank you for shopping with us. We are committed to delivering your handmade jewellery safely and on time.

## Order Processing

All orders are processed within 1–3 business days after payment confirmation. Since many of our products are handmade, processing times may vary during peak seasons, exhibitions, or special promotions.

## Shipping Time

* Standard Shipping: 4–7 business days

* Remote Locations: 7–10 business days

Delivery times may vary depending on your location and courier service availability.

## Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

## Order Tracking

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp (if provided), allowing you to track your package.

## Delivery Delays

While we strive to ensure timely delivery, delays may occur due to weather conditions, public holidays, courier issues, or other unforeseen circumstances. We appreciate your patience and understanding.

## Incorrect Address

Please ensure that your shipping address and contact details are accurate when placing your order. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

## Damaged or Lost Packages

If your package arrives damaged or if you believe it has been lost in transit, please contact us within 48 hours of delivery so we can assist you in resolving the issue.

## Contact Us

If you have any questions regarding shipping or your order status, please contact us. We will be happy to assist you.

Thank you for supporting our handmade jewellery business.